Shipping and Handling

UNIEK LIVING SHIPPING, RETURNS & OTHER POLICIES

Contact Information

Have a question? Please contact us at: info@uniekliving.com or 617 799 5760 (10-4 Monday - Friday EST, excluding US holidays).

Shipping 

Standard delivery is via FedEx, UPS or USPS. We make every effort to ship in-stock items within 1-2 business days of purchase, excluding US holidays.  

We ship for free within the contiguous United States. For shipping rates and options to Alaska, Hawaii, U.S. Territories and Canada please contact us prior to placing order at Uniekliving@gmail.com.  

We apologize, but express shipping is currently not available. 

Tracking information will be emailed once your order ships.

*additional shipping charges may apply to fragile, oversized or bulky items and will be reflected at check-out.

All shipping charges include handling, order processing, item selection, packaging and transportation.

Uniek Living is not responsible for lost or stolen packages once in the hands of the carrier. Uniek Living is not responsible for shipping charges if package is refused or if customer provides incorrect shipping address. 

Returns

At Uniek Living, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.

For a full refund please contact us at info@unieliving.com within 14 days of the date the merchandise was received. 

All returned merchandise must be in its original (unused) condition and packaging. Shipping costs are non-refundable and return shipping costs are the responsibility of the customer. Refunds will be issued once the product is received. Allow 10 days for processing.

No refunds on final sale items.

Original shipping costs are non-refundable.

Damaged, Defective or Incorrect Merchandise

If you order was delivered damaged, defective, incorrect or incomplete, please contact us at info@unieliving.com within 7 days from the date merchandise was received (please include image of damaged item).  We will arrange an exchange or refund and will ship replacement items to you free of charge, if the item is in stock. We regret that we cannot replace items that are discontinued from our inventory.

Defective merchandise must be returned in its original package within 14 days of receiving a return shipping label from us. 

Backordered Items

While we strive to maintain inventory stock on all items, occasionally something may be back-ordered. In these rare cases customers will be notified within 24 hours of placing their order.

Payment Method

We accept credit card payments secured through Shopify.